Archive for July, 2010

What Will Be Different This Year?

Thursday, July 29th, 2010

One of the greatest joys in this business of consulting with Catholic schools, parishes and dioceses is meeting the many different people who make up the leadership of our Catholic institutions – bishops, pastors, superintendents, principals, presidents, development and advancement directors, board members, and many others. Although everyone has different situations and challenges, they all want the same thing: to see their Catholic institution(s) improve, stay alive, and thrive. Many go about it in many different ways – there’s boss management; there’s team management; there’s in-between management; there are those who are struggling to keep the doors open, and there are those who are way ahead of the ball game with many of the resources they need. A lot depends upon demographics; a lot depends upon history and culture; a lot depends upon if you have expertise in management.  And, some Catholic parishes and schools wonder if they’re even going to be around in another year.

When we look at today’s economy, the oil spill along the coast of the gulf states, the housing market, the unemployment rate, and other sobering factors, most of us can admit that we are in the midst of tough times.

In our consulting, workshops, and webinars we often find that so many Catholic leaders want things to be different – especially in terms of Sunday collections, more students, more parish families, more people participating in the Annual Fund, more donors to the capital campaign, more money in the endowment, more volunteers to “spread the people base,” more people participating in the fund-raisers, and the list goes on and on. With these demands and challenges, what usually follows are the directives from the pastor or the principal or the finance council or the board which say: more, more, more; improve, improve, improve; increase, increase, increase. And, many times with these new goals being laid down, there are no solutions on how to do it.

Two weeks ago, I had a development director from a Catholic K-12 school call me to say that he was new on the job. We spoke for a while, and one of the questions I asked him was, “Bob, what outcomes have you been directed to produce this 2010 – 2011 year?’

            He answered, having been on the job for 10 days, “Well, the board wants me to raise $250,000 in this year’s Annual Fund.”

            “Really?” I said. “How did the Annual Fund do last year?”

            “Well, it was the first year, and they raised right around $30,000.”

            “So,” I answered, “what you are telling me is that the board wants to see you increase the Annual Fund by 8x what was done last year. And, Bob, did they tell you HOW to go about doing this?”

            “No, they said that is what I was hired to do.”

            Unfortunately, that story is not uncommon – possibly the amount is, but the principle of that scenario remains the same.

            So, the question remains on the table: What is going to be different this year? What are those two quotes we use all the time? When you always approach a problem the same way, you will always end up in the same place. And, Insanity is doing the same things over and over again and expecting the results to be different.

Are you willing to take chances and try new things? Are you willing to invest money to make money? Are you willing to turn some things upside down and approach them brand new? Are you willing to move from “paper to people”? Are you willing to get up and get out of your office and really make something happen by talking, visiting and building relationships? Listed below are ten things that I would like to offer. Some may seem “far out” but they are not earth shattering. However, I will guarantee you one thing: Most Catholic institutions are not doing them. Why? Because they are different; some require money; most take time; and 75% of the people always say, “That will never work here; we’re different.”

 1. In your Annual Fund Drive this year, have the pastor, principal and/or president invite a total of 50 people one on one, “eyeball to eyeball” to participate with a gift of $1,000 or more.

 2. With either your board or parish council or advisory council, or whatever leadership group you have, request that they do three things:

  • Each one call 6 people (parents, parishioners, alumni, etc.) per month and introduce themselves, say hello and ask if there is anything they (as Catholic leaders) can do for that parent or parishioner or alum.
  • Each one invite 10 people/families throughout the year to attend a “fun event” at your parish and/or school.
  • Each one invite 10 gifts to the Annual Fund in 2010 – 2011. This needs to be done eyeball to eyeball.

 3. If you are a parish school, host an Open House just for the parishioners of the parish – possibly after each Mass. Purpose is to say thank you and to also say, “Look at what we are doing with your subsidy.”

 4. Visit each new family coming into the parish and/or school in their home and have a “buddy” family assigned to each one to make that happen.

 5. Create your parish or your school’s own “Fan Page”on Facebook.

 6. Put together Business Packages in the Business Community Division of the Annual Fund. Instead of having every club, group, organization, sport, or whatever in your school/parish individually go after the businesses in your community, create packages whereby you, as a Catholic institution, will only invite them ONE TIME during the course of the year. Money can be distributed on a percentage basis. For example from a Louisiana parish/school:

 $10,000 Package

• Saints box seats (one game)

• Only name on Business Plaque — strategically located

• Festival banner in gym and gym lobby

• Name on stage in cafetorium

• Name recognition in St. XYZ publications

                        † Parish Bulletin                               Circulation @ ________

                        † Parish newsletter                          Circulation @ ________

                        † School newsletter                          Circulation @ ________

                        † Final Campaign Report               Circulation @ ________

• Lifetime pass to XYZ parish/school athletic events

 $5,000 Package

• Name on Business Plaque with other businesses

• Festival banner in gym and gym lobby

• Name on stage in cafetorium

• Name recognition in St. XYZ publications

                        † Parish Bulletin                               Circulation @ ________

                        † Parish newsletter                          Circulation @ ________

                        † School newsletter                          Circulation @ ________

                        † Final Campaign Report               Circulation @ ________

• Lifetime pass to St. XYZ athletic events

 $2,500 Package

• Name on Business Plaque with other businesses

• Name on stage in cafetorium

• Name recognition in St. XYZ publications

                        † Parish Bulletin                               Circulation @ ________

                        † Parish newsletter                          Circulation @ ________

                        † School newsletter                          Circulation @ ________

                        † Final Campaign Report               Circulation @ ________

• Lifetime pass to St. XYZ athletic events

$1,000 Package

• Name on Business Plaque with other businesses

• Name recognition in St. XYZ publications

                        † Parish Bulletin                               Circulation @ ________

                        † Parish newsletter                          Circulation @ ________

                        † School newsletter                          Circulation @ ________

                        † Final Campaign Report               Circulation @ ________

• Lifetime pass to St. XYZ athletic events

 7. If you have not done so in over 18 months, re-work your website so the following things will be on:

  • On-line giving
  • Interactive communication
  • Facebook icon leading people to your Fan page
  • LinkedIn icon leading people to your LinkedIn page or your “group” on LinkedIn
  • Twitter icon leading people to your Twitter page
  • Blogger icon leading people to your blog
  • You Tube videos

 8. Set the goal in engage over 100 “new” people into the life of your parish/school this year.

 9. Kick, scream or holler, but get your battery charged twice per year with professional growth opportunities. (workshops, webinars, classes, etc.)

 10. Get in touch with ISPD’s website (www.ispd.com) and explore ways we could be of service to you. Why spend three years on something when we could possibly get you there in one?

 So, what is going to be different this year? Afraid of the conflicts and the storms you may encounter?  I can almost guarantee that you will have to approach things from a different angle and from a different point of view if you are really going to make positive changes. Change can happen but you have to have realistic solutions and, as an old marine buddy of mine used to say, “You gotta make sure you put some fire to that piece of metal or else it ain’t gonna change into that shape you want it to bend.”

May your new shapes be bent to form new paths to new successes.

Getting a Handle on All of Your Fund-Raising Events/Activities

Thursday, July 8th, 2010

How many times have we heard the statement from Catholic school parents, alums, parishioners and others, “All they do is ‘nickel and dime’ us to death at that school. It is one fund-raiser after another, after another.”

Or, the potential $1,000 major donor to the parish/school Annual Fund says to the principal, “Bob, I would love to participate, but my wife just bought two raffle calendars for $100. We already gave.”

Or, the parents of the quarterback on the football team, who are potential $50,000 lead donors for the school’s capital campaign say to the president after he invites their gift, “Father, we would love to get involved, but we just gave $5,000 to the football program when Coach Stevens asked us to help pay for the new scoreboard.”

Stories like this go on and on in Catholic institutions. As we have said in recent newsletters, the financial model of tutition, subsidy and fund-raisers leaves a lot to be desired. Although we have explained it before, I do believe it is worthwhile to explain again: There is a huge difference between Fund-Raising $$$ and Development $$$. Let’s look.

Here at ISPD, when we speak of Fund-Raising $$$ we mean “buy and sell.” I am going to sell you a BINGO card, and you will buy it. I am going to sell you a raffle calendar or a Christmas tree or Christmas wrapping paper, or a Heath candy bar or a T-shirt or a raffle ticket or the sponsorship of the 18th hole of the golf tournament. These are special event fund-raisers – car washes, walkathons, washathons, etc. Most of the people who buy the ticket are not interested in the vision, mission, goals, and plans for the future of your Catholic parish and/or school. They simply want their wrapping paper.

Is there anything wrong with this?

No. However, it does become a problem when we do one fund-raiser right after another.

Now, let’s talk about Development $$$. This is philanthropic giving; this is stewardship; this is investing in your Catholic institution and expecting nothing in return. No wrapping paper, no candy, no popcorn. People who think this way invest in the annual fund, the capital campaign, the endowment campaign, the memorial gift program, and/or consider a planned gift for the parish. Buy/Sell vs. Being a Steward.

Yesterday here in New Orleans at Mount Carmel Academy, a number of Catholic leaders got together to discuss topics and presenters for the 2011 NCEA Convention here in the Big Easy next spring. We conferenced in Regina Haney at NCEA and Cathy Donahue with the National Alliance of Catholic School Marketing. One of the attendees was Ken Tedesco, president of De La Salle High School here in the uptown area of New Orleans.

A lot of the talk centered on CHANGE and the fact that if Catholic schools are going to prevail and not just survive we must start doing things that are quite different – namely not just depending on tuition, subsidy and fund-raisers. Ken got the ball rolling by telling the story of his first visit with his future-in-laws. It is a story whose theme is familiar: this is Ken’s version.

“The first time I was invited to my future in-laws’ house for Sunday dinner, they served a roast beef. I was engaged to their daughter and at the Sunday dinner I met my wife’s grandmother. When they served the roast beef I noticed that both ends were cut off. Unusual. So I asked my fiance’e if, when she made roast beef, did she cut off both ends. She said yes. I then asked my future mother in law if, when she made roast beef, did she, in fact, cut off both ends? She said, ‘Yes, of course I do’.

I then asked Grandma if when she made roast beef if she cut off both ends, and she said, ‘Of course I do’.

I then asked, Why would you cut off both ends of the roast beef?

She replied, ‘I never had a big enough pot’!”

For no apparent reason, we continue to do things without any reason, except, “That is the way we have always done it.” Parish and school fund-raisers are no different.

Over the past couple of months, as schools and parishes evaluate their 2009-2010 development efforts, in so many cases we hear the same thing: “We are doing too many fund-raisers, and we have no control over who does what. Plus, how in the world are we going to tell the band boosters that they can’t raise money, or tell the cheerleaders that they cannot hold bake sales and car washes? And, are you going to tell the athletic boosters that they can’t sell ads for the football program all over town?”

The sad thing is that this way of thinking is built around a year to year modus operandi. No plans, no vision, and no way for the investment processes like the Annual Fund to even breathe. And, the thought of a capital campaign amid all of this is way too much to think about. It will hardly get out of the blocks.

So, how do we break the cycle? How do we stop the short term thinking? How do we approach all of this from a systemic point of view? We have five suggestions for 2010-2011 school year.
    1. Visually, create a chart on poster paper. (I’ve actually taped four sheets of poster paper together). Using a chart, write down EVERY fund-raiser that your parish and/or school conducts. This includes all clubs, organizations, sports teams, school sponsored events, etc. On this chart have the following categories:

  • Name of the fund-raiser
  • Time of the year
  • How long it took to organize and conduct
  • Gross amount collected
  • Net amount raised
  • How many people it took to organize it
  • Approximate number of  ”people hours” it took to make this event happen
  • Who was asked for the money (Parents, Parishioners, Faculty and Staff, Students, Alumni, Friends and Others)

   2. Begin educationg your leadership groups of the present reality.

  • Present this visual to them and explain the challenges.
  • Have your boards, your coaches, your faculty/staff, your student leaders, your PTA, and others realize how harmful it is to “nickel and dime” people.
  • Explain the differences between Catholic Development and Fund-Raising Events.
  • Explain the need for change by all, and that by July 2011 you will have in place a process for groups, clubs, and organizations to apply to conduct a fund-raiser.
  • Explain that you are going to center the development and/or advancement efforts around the Annual Fund and 3-4 excellent fund-raisers that: a. Raise good net dollars; b. Build new leadership; c. Bring people together.

   3. Put together a Screening Committee of 5 people who will screen, reject and/or approve all applications for clubs, groups, organizations to conduct fund-raisers during the 2011-2012 school year.

  • Principal and/or Pastor and/or President
  • Person working in development/advancement
  • Parent leader
  • Board member

   4. By April 15th, present the application form to all people at the parish/school, indicating that any and all applications need to be handed in by June 1, 2011.

   5. Have the Screening Committee meet during June and select the 3 or 4 fund-raising events that will be accepted for the next school year. Once again, the Annual Fund is NOT a “fund-raising event.” It is “Development $$$.”

The leaders of the schools and/or parishes who move in this direction (and it may take longer than one year) are also aware of the financial needs of the clubs and organizations. Oftentimes, percentages of the Annual Fund are devoted to those groups, and/or percentages of net dollars raised in the 3-4 fund-raisers are allocated to clubs and organizations. The bottom line is this: if ALL fund-raising efforts are not coordinated throughout the SYSTEM, then there is no way that the parish/school is going to be successful in moving forward with Development $$$ (Annual Fund, Capital Campaign, Major Gift work, etc.)

Change is onerous, and many times we don’t change unless the pain gets so severe that we are forced to change. Here at ISPD, we believe the pain in Catholic institutions is acute.

If old ways of thinking and doing the same old thing over and over again are allowed to prevail, we will continue to get the same short term results. New wine needs to be poured into new wineskins.

“Jesus told them of this parable, ‘No one tears a patch from a new garment and sews it on an old one. If he does, he will have torn the new garment, and the patch from the new will not match the old. And no one pours new wine into old wineskins. If he does, the new wine will burst the skins, the wine will run out and the wineskins will be ruined. No, new wine must be poured into new wineskins’.” -Luke 5:36-39